Outlook clients on other machines do have a complete GAL including all newly-created users. When you have Cached Exchange Mode enabled, Outlook by will by default cache the main Global Address List as well.Hello, GAL is not updating even when I manually update the Outlook Address Book in each of the two Outlook profiles on the BES/ZCB machine.The GAL appears to be complete otherwise, but newly-created users do not appear. During the logging I performed a manual update of the Black Berry Manager profile's Address Book. In order to reflect any changes or updates made to the Global Address List, you can force Outlook to download a new copy of the GAL.–For Instructions for Outlook 2007 –For Instructions for Outlook 2011 –For Common errors and troubleshooting Step 2: Uncheck the box next to Download changes since last Send/Receive.
Due to various synching schedules, it can take up to 48 hours before you could actually see a change in Outlook after a modification has been made on the Exchange server or in Active Directory.In that case the whole OAB is being downloaded again.I'm having an issue with Exchange 2010 and Outlook 2010. This problem started after we flattened our domain. We migrated all the users from the the sub to the top using the ADMT and then we took down sub. To be sure, does OWA (which uses live information) reflect the GAL correctly? The first thing you should do is on a test workstation, is delete the *files.Then once set, run get-offlineaddresbook | update-offlineaddressbook Wait 20 minutes or so for it to update, then check in the Application log to see if there are any generation errors.I didn't create the server and this is kind of my first exposure to the settings and all that.